Job Description

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Job Description:

Cayuga Centers is hiring immediately for a Clinical Researcher

Location: New York, NY

Pay: $62,400 - $65,000/annually

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We provide our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff and committed to ensuring that everyone feels respected, valued, and has a sense of belonging.

About the Program and Position:

For over 170 years, Cayuga Centers has delivered high-quality, innovative services focused on family support and preservation, trauma-informed care, and vulnerable populations with unique needs. As an accredited, non-profit human services agency, the Cayuga Centers currently serves over 10,000 individuals annually through 60 distinct programs. These programs are based in 20 different cities across eight states.

Core Competencies for all members of the Quality & Effectiveness Department at Cayuga Centers include the ability to:

Demonstrate a commitment to Teamwork and Collaboration.

Deliver results that reflect a commitment to Excellence and Efficiency.

Lead in a manner that reflects a Strong Belief in the organization’s Mission, Vision, and Values.

Act and Lead with Human Sensitivity and Respect.

Embrace Change, Innovation, and Opportunities that will serve to Strengthen and Advance the Cayuga Centers’ mission, vision, and programs

The Quality & Effectiveness Department will:

Collaborate with the Quality & Effectiveness Officer, other members of the Quality & Effectiveness Department, and all other departments to help all of our programs know, understand, and meet the level of high, effective, and individualized service to those we serve that we expect of them.

Partner with the Compliance Department to assist us in being a true learning organization and create improvement through partnership, not blame.

Partner with departments and programs to improve a shared responsibility.

Collaborate with our other departments to ensure the long-term sustainability of an organizational culture that reflects the organization's mission, vision, and values.

Identify potential opportunities and risks within the organization and its environment to protect its business interests and strategic goals.

Represent Cayuga Centers in the community and with internal and external stakeholders in a manner that strengthens the organization’s brand and aligns with the mission, vision, and values.

Understand that Cayuga Centers is a dynamic organization that must be continuously attentive and responsive to the communities we serve. Members of the Quality & Effectiveness Department will be expected to participate in professional development opportunities that enhance their skills and mentor teammates and be prepared, during times of organizational need, to assume additional, short-term responsibilities that may fall outside of one’s primary role or duties. Flexibility on these occasions reflects a commitment to the organization’s ethos: 'We are all in this together."

Recognize that the heart of our work and its value is our staff. Actively participate in our support, validation, and growth of staff.

THE QUALITY & EFFECTIVENESS DEPARTMENT

Given the needs of the vulnerable populations to which Cayuga Centers are committed, we have long believed that delivering quality programs is at the heart of our work. In short, Good enough is not good enough. This approach defines all phases of our work as an organization, including carefully assessing post-intervention outcomes and effectiveness.

The Quality & Effectiveness Department effectively ensures that we are in full compliance on a corporate, program, and contract level with all funding and licensing entities to meet the needs of our large, diverse, geographically spread human services agency.

The department:

Works with each program to set standards for assessment, treatment, or service planning, delivery, and documentation and use these standards to help our work be of the highest quality possible.

Works with each program to determine the program’s intended retained benefit to those served. Through the creation of longitudinal studies, measures of the achievement and retention of these.

Provides research to agency leaders and programs as requested.

CLINICAL RESEARCHER ESSENTIAL FUNCTIONS:

As a member of the Quality & Effectiveness Department, the Clinical Researcher will:

Upon the request of UC Home Study/Post Release Services staff, research support services and access to resources for minors and their families within a specific geographic region.

Create and maintain a UC Home Study/Post Release Services resource database that can be accessed by Cayuga Centers staff.

As part of our collaboration with leadership, the Clinical Researcher will provide project-based support for our Home and Community Based Treatment & Support (HCBTS), Children and Family Treatment and Support Services (CFTSS), Treatment or Enhanced Family Foster Care (TFFC/EFFC), as well as Article 29-I (A29I) programs.

Upon the request of agency leadership, research:

Specific interventions or emerging practices across agency programs

Demographics or background information on geographic regions

Policy and legislation that may affect Cayuga Centers programs

Other agencies and their best practices

Summarize researched material into appropriately lengthen memos or digital presentation formatting, allowing program leadership to review and use it for decision-making.

Establish a regular and significant presence across Cayuga Centers’ offices, in-person and/or via electronic communications. Hybrid work schedules will be limited. Travel regularly to assigned programs. In addition, occasional travel to Cayuga Centers’ other locations.

Experience and Skills:

Bachelor's degree required Master’s degree preferred

A minimum of 3 years of experience conducting clinical research or equivalent social work research.

Demonstrated strong communication skills that reflect a commitment to collaboration and service.

Demonstrated strong writing skills

Demonstrated experience in providing vital customer service.

Benefits

120 hours of Vacation Time, 12 sick days per year

10 Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance available

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short-term disability benefits

401(k) match up to 6%

Corporate Discounts Program

Sick Leave Pool

Identity Protection available

Why Cayuga Centers?

Certified Great Place to Work ®   

Workplace Wellness Award Finalist

Council on Accreditation (COA) Accredited

Implement best practices and evidence-based interventions

Committed to employee professional development and advancement

We embrace change, innovation and opportunities

Our diverse workforce acts and leads with human sensitivity and respect

Large and growing national footprint

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