Position Overview [LICENSE REQUIRED]:
The HIS/AuD Customer Solutions agent will provide superior customer service for customers and hearing aid center providers. The agent will manage inbound inquiries through various channels: calls, emails, and chats. This role is responsible for providing customers direction on how to use and maintain the products they have purchased from us online, through a distributor or through one our Hearing Aid Centers. This is an hourly, part-time hybrid or remote position.
Our call center is open on Monday-Saturday and is located in our corporate office at 14301 FAA Blvd, St 105, Ft Worth TX 76155. Call center is open Monday-Saturday, 8am-6pm CST. Must be available for part-time shifts during call center operating hours.
What you'll be doing?
What experience and skills you'll be bringing:
Education, Certificates, Licenses, Registrations:
All your information will be kept confidential according to EEOC guidelines.
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