Engage with clients to understand their travel preferences, budget, and special requirements for their cruise vacation.
Provide expert advice on various cruise options, including destinations, cruise lines, ships, cabin categories, and onboard amenities.
Create customized cruise itineraries based on client preferences, ensuring a seamless and enjoyable travel experience.
Assist clients with booking their chosen cruise packages, including securing cabins, arranging transportation to ports, and coordinating additional services such as excursions and dining reservations.
Stay updated on the latest cruise promotions, discounts, and special offers to provide clients with cost-effective options.
Guide clients through the necessary documentation requirements for their cruise vacation, including passports, visas, and travel insurance.
Follow up with clients' post-cruise to gather feedback, address any issues, and nurture long-term relationships for repeat business.
Stay informed about industry trends, new cruise ships, destinations, and emerging travel experiences to enhance expertise and provide valuable insights to clients.
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
Excellent organizational abilities and attention to detail.
Customer-focused mindset with a commitment to delivering exceptional service.
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