Job Description

Director of Operations – DeRomo’s Gourmet Market, Restaurant & Center Bar

• Location: Bonita Springs, Florida

DeRomo’s Gourmet Market & Restaurant, Southwest Florida’s premier luxury culinary destination, is seeking a visionary, results-obsessed Director of Operations to oversee and elevate daily operations across our iconic Gourmet Market, Fine Dining Restaurant, and Center Bar.

About DeRomo’s

DeRomo’s is not just a place—it’s a lifestyle brand synonymous with upscale dining, boutique shopping, artisan gourmet, and exceptional guest experiences. We blend European-inspired elegance with world-class hospitality to create a truly unforgettable experience for every guest, every time.

Who You Are

You are a fearless leader, a hospitality trailblazer, and a strategic operator with an owner’s mindset. You have multi-unit restaurant and market experience, a relentless focus on excellence, and the ability to inspire top-tier teams. Your leadership drives profitability, innovation, and unparalleled guest satisfaction.

Key Responsibilities

As the Director of Operations, you will:

• The Director of Operations is responsible for maintaining excellent team member, owner, Management Company, and guest communication and relations.
• Oversee daily operations across DeRomo’s Restaurant, Gourmet Market, and Center Bar with flawless execution.
• Build, mentor, and lead high-performing hospitality teams rooted in accountability, passion, and service excellence.
• Own the P&L , including financial planning, forecasting, budgeting, and revenue optimization.
• Design and implement guest experience strategies that drive loyalty and elevate the brand.
• Lead operational efficiency initiatives , identifying process improvements, leveraging technology, and reducing friction points.
• Collaborate cross-functionally with department leads to ensure synergy , efficiency , and aligned vision .
• Enforce best-in-class compliance protocols in food safety, health regulations, and team member training.
• Cultivate a culture of continuous improvement , proactivity , and luxury hospitality standards .
• Serve as a critical liaison between ownership , the management company , and frontline teams.
• Stay ahead of industry trends and evolve the operation to set the standard—not follow it .

What You Bring to the Table

• Authorized to work in the United States
• 12–15 years of progressive, upscale food and beverage experience
• 10+ years in executive-level operations management , with multi-unit oversight
• A data-driven decision-maker with a proven track record of increasing revenue and profitability
• Elite-level people leader and culture architect —you attract, develop, and retain A-players
• Strong financial acumen —from KPIs and cash flow to ROI and labor optimization
• Tech-savvy with expert-level knowledge of POS systems, Microsoft Office, analytics dashboards , and operational systems
• Proven ability to lead in high-volume, high-expectation environments
• High EQ and communication mastery —you build trust, resolve conflict, and inspire excellence
• A strategic and adaptable problem-solver who performs brilliantly under pressure
• Fanatical about guest experience , brand consistency , and team engagement

Why Join DeRomo’s?

At DeRomo’s, we believe great hospitality starts from the inside out . We’re not just another gourmet market or fine-dining restaurant—we’re a flagship destination in Southwest Florida , where culinary passion meets operational precision.

Join us and step into a role where your talent, creativity, and leadership aren’t just appreciated—they’re expected.

What We Offer

• Comprehensive health and ancillary benefits for your well-being
• 401(k) with company match to help secure your future
• Paid Time Off (PTO) to recharge and stay inspired
• Exclusive employee discounts on gourmet dining and retail experiences
• A high-performance work culture built on trust, respect, and opportunity

Physical & Additional Requirements

• Ability to stand, walk, and lead with energy for extended periods
• Comfortable lifting up to 50 lbs and performing physical operational tasks
• Strong manual dexterity for managing hands-on tasks with precision
• Clear verbal communication skills to speak confidently and effectively with team members, guests, and stakeholders
• Visual acuity and peripheral awareness to monitor team performance, guest experience, and safety protocols
• Hearing ability to respond accurately in high-volume environments and collaborate effectively in team settings
• Exposure to smoke, steam, and varying temperatures as part of restaurant and market operations
• Regular handling of fresh and raw products , including food preparation materials
• Flexible availability to work evenings, weekends, and holidays as needed
• Must wear non-slip shoes (not provided by the company)

Ready to Lead Like Never Before?

• This is your moment to take the reins at a renowned hospitality brand where excellence isn’t optional—it’s the standard . If you're a strategic powerhouse , a passionate hospitality leader , and a master of operations , apply today and be the driving force behind DeRomo’s next level of success .

DeRomo’s Gourmet Market & Restaurant  is managed by  Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE

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