Job Description

Healthcare project manager

Quincy, MA - 2 days onsite and 3 days remote

12+ months

The IT Project manager/Project coordinator will report to the MMIS Director and be the primary administrative support and project coordinator across a verity of daily core administrative tasks and coordination of mission critical activities. In addition, the PM/PC will lead special projects and support multiple requests for information, manage on/offboarding staff, financial analysis, organizational change and procedure development, and Trainings. The ideal candidate will be highly motivated, adaptable to change, results oriented, savvy working with a wide range of people, exceptional communication and organizational skills. Excellent people and relationship management skills required. The primary work location for this role will be 100 Hancock Street, 4th floor, Quincy MA 02171. The work schedule for this position is Monday Friday, 9:00 AM 5:00 PM, with flexibility available and based on operational needs. This position would be expected to follow a hybrid model of reporting to work that combines in-office, typically Tuesday and Wednesday, and work from home days

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Lead complex administrative duties requiring a significant degree of skill, agility, reasoning, good judgement and decision making.
• Lead special projects/assignments by establishing clear objective statements; determine priorities; aligning where applicable with MMIS standards, gain cooperation from internal and external teams; set expectations, establish project plans, manage and monitor progress and problemsolving.
• MMIS Helpdesk-lead, manage MMIS CA Uni-Center ticket queue for lower-environments access requests and coordination across MMIS teams; and maintain internal procedure updates. Must maintain good relationships with the Access & Controls and Helpdesk leads to assess and resolve process issues; as well as UMASS Security team.
• Maintain good relationship with the MassHealth Assistant Chief Information Officer s (ACIO) office to coordinate support on cross team initiatives.
• Maintain good relationship with MassHealth senior executive management offices to coordinate support.
• partner with MMIS PMO Lead to manage and process monthly invoices and maintenance of MMIS Budget system.
• Partner with MMIS Development arm to support MMIS Project Intake of new submissions, ensure level-of-estimates are submitted and tracking.
• Manage all aspects of on/offboarding staff, and institute procedures and structure for ongoing management and coordination across MMIS Management and Team Leads.
• Manage efforts to institute systems to support software licenses, and inventory tracking; and reporting. Establish a good working relationship with the EOHHS Asset Management team.
• Manage MMIS Director meeting requests including preparation of agendas, distribution of meeting minutes, related correspondence, preparation of presentations, as well as all follow-up activities as required.
• Send out friendly reminders for overdue action items, announcements and status requests.
• Participate in required meetings, record minutes, decisions, and action items; organize and manage meeting materials both electronic and hard copy when required.
• Support research and analysis assignments and collect data including running queries to prepare documents, reports and summarizing information into consolidated charts and graphs.
• Support efforts to draft system outage notices to Communications team.
• Support efforts to develop operational procedures, instructional guides, and memos
• Support or lead efforts to develop MS Excell charts, graphs, pivot tables and workbooks.

Preferred Knowledge, Skills & Abilities:

• Strong ability to perform duties with minimal supervision.
• Strong interpersonal, organizational, and people skills.
• Strong ability to exercise discretion and handle confidential information.
• Strong ability to multitask and prioritize competing priorities toward meeting deadlines.
• Strong analytical, follow-through, and problem-solving skills.
• Strong verbal and written skills, i.e., documentation and presentations.
• Strong self-awareness.
• Strong skills in Microsoft Office 365 (Word, Excel, PowerPoint, Access, VISIO).
• Strong ability to learn new software is a plus.
• Prior experience working in an IT environment is a plus.

Preferred Qualifications:

• Bachelor s degree or higher.
• 5 years of hands-on experience Work at Home/Remote Requirements
• Must ensure designated work area is free from distractions during work hours and virtual meetings
• Must provide a high-speed, uninterrupted modem for a remote workspace.

Sateesh

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: techmi
• Position Id: 8346915

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