Job Description

Primary Responsibilities:

This position will assist in supporting NISC’s internal applications and may administer a project of their own. This position is up to 40 hours per week summer internship extending from May 2025 through August 2025. 

To learn more about our Internships, click HERE. 

Essential Duties:  

• Assist implementation of internal, on premise or cloud-based applications. 

• Assist in the ongoing maintenance of small scope and less complex internal IT applications. 

• Assist with and understand initiatives around automation and data transformation. 

• Prepare Change Requests and follow-up to resolution. 

• Provide second tier support troubleshooting basic level IT application problems or issues. 

• Support general business needs and basic administration functions. 

• Other duties as assigned. 

• Commitment to NISC’s Statement of Shared Values. 

Knowledge, Skills, and Abilities:  

• Demonstrates a strong aptitude for acquiring new skills and knowledge quickly 

• Strong customer orientation. 

• Related coursework and general understanding of Windows or MacOS. 

• Related coursework or basic understanding of scripting. (Bash, Python, Powershell, etc.) 

• Basic software management experience. 

• Strong problem-solving skills and attention to detail. 

• Strong verbal and written, interpersonal, and communication skills. 

• Ability to work independently, as well as in a team environment. 

• Ability to effectively adapt to change. 

• Ability to interact in a positive manner. 

• Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality. 

• Commitment to NISC's Statement of Shared Values. 

Desired Education and/or Certifications:  

• High School diploma or equivalency required 

• Pursuing an Associate or Bachelor’s Degree in an IT related field 

Minimum Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. 

Disclaimer:  

Management may modify this job description by assigning or reassigning duties and responsibilities at any time. 

Key Words: 

SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office Administration | Powershell | Bash | Javascript | Asset Management | ServiceNow | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center 

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