Job Description

Package Liaison Downtown Oakland (Part Time)

Luxer One is looking for a professional personable organized and customerfocused individual to provide package management services to luxury apartment buildings in the Downtown Oakland and San Francisco area. Come join our growing team! Due to the limited hours for this position the ideal candidate would live in the East Bay /Oakland but a candidate willing to pick up shifts in the Downtown San Francisco area in addition would be highly favorable.

This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in Downtown Oakland. The service rep will visit their assigned properties a few times a week and perform various duties.

What You ll Do:

• Provide inperson support to residents having package questions/issues
  
• Log recentlydelivered packages into the propertys automated package management system
  
• Deliver packages to resident doors
  
• Organize packages within the room to make it easier for residents to find their packages
  
• Identify aging/stale packages and prepare them to be returned to sender
  
• Email Correspondence with onsite residents and property staff
  
• Serve as a primary liaison between the property and the package management provider support team
  
• Deliver certain packages directly to residents doors
  
• Perform lightweight maintenance on the locker/package room management system
  

This is a parttime role (618 hours) but this role is also part of a new expanding service program with opportunities for growth as the program expands.

Requirements

Who You Are:

• Professional and Interpersonal. You will be working in upscale apartment buildings and will be expected to build and establish positive friendly relationships with both property managers and residents.
  
• Access to reliable transportation (e.g. a personal car or access to Metro) Ideally the candidate would live in or near the Downtown Oakland area.
  
• Comfortable using technology and writing emails (you will be using a digital package management system and Gmail)
  
• Good organizational and independent problemsolving skills
  
• Must be able to work effectively in environments with varying temperatures including heat and cold ensuring adherence to safety protocols
  
• Ability to move and arrange packages some of which may be bulky (up to but not exceeding 60 lbs)
  
• At least 18 years old.
  

Benefits

What s In It For You:

• You ll have opportunities to advance. We are fans of helping our employees learn different aspects of the business be challenged with new tasks mentored and grow. We promoted 42% of our employees last year!
  
• As Luxens we celebrate one anothers differences and ideas. Were proud of our culture of diversity and inclusion and we have programs that bring us together on important issues and provide educational opportunities for all employees.
  
• 401K with employer match
  
• Accrued PTO to relax recharge and rest
  
• Accrued Paid Sick Leave
  
• Employee Assistance Program
  
• Liaison Uniform and Equipment Provided
  

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