Remote Customer Support Specialist Job at Bitfinex, Remote

cy9FaTJ0UkZ6ejl6bzdjcVN4ZUYrVzhRK0E9PQ==
  • Bitfinex
  • Remote

Job Description

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key responsibilities:

  • Effectively handles inquiries and requests from corporate and professional traders
  • Continuously upgrade skill sets
  • Lead by example to demonstrate full ownership of outstanding customer service
  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
  • Cross-team interactions

Job requirements:

  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics
  • Good understanding of trading and derivatives markets
  • Strong analytical ability
  • Experience in customer relations, ability to handle requests and inquiries is essential
  • Excellent communication skills in English
  • Passionate about cryptocurrency and blockchain world
  • Detail-oriented
  • Security and privacy focus
  • Familiar with Office Suites (especially Excel)

Jobicy job ID: 105450

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Get It - Finance

Entry level agent - Remote | WFH Job at Get It - Finance

 ...clients about our offerings, and recommend the right insurance and financial products to help them reach their goals. No previous experience is necessarywe provide training to help you succeed. Whether you're looking for a full-time career or a part-time opportunity,... 

https://www.talentfirstsearch.com/

Remote Recruiter (Work from home) Job at https://www.talentfirstsearch.com/

Become a key player in connecting skilled drivers with top carriers by joining our team as a 1099 Driver Recruiter. In this role, you'll work directly with client managers to understand their hiring needs, guide applicants through the onboarding process, arrange logistics... 

American Addiction Centers

Counselor II Job at American Addiction Centers

 ...providing individual, group and family counseling. Conduct clinical assessments for new patients and on-going required assessments. Counselor II will demonstrate expertise in therapeutic interventions, treatment modalities and utilize evidence based practices. Counselor... 

Baylor College of Medicine

Pediatrics - Critical Care (Assistant Professor) Job at Baylor College of Medicine

 ...of FTE is dedicated to the clinical responsibilities of direct patient care. Partners with cardiac surgery, cardiology, and neonatology leaders optimize care delivery across all areas and levels of cardiac care. Assure that the entire PICU/CICU team is aware of... 

Domino's Franchise

Domino's Pizza Maker Anacortes, WA Job at Domino's Franchise

 ...JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job. Develop skills and grow fast within our organization. The opportunities are limitless with Domino's! Job Description Job Description...