Job Description

Senior Business Analyst (Salesforce) Description

We are seeking a highly skilled Senior Business Analyst (Salesforce) to join our remote team. As a Senior Business Analyst specializing in Salesforce, you will be responsible for conducting business analysis to assess the current state of sales processes. Your role will involve designing and implementing Salesforce solutions to enhance sales processes, collaborating with team members and stakeholders to obtain requirements, and ensuring alignment with project goals. Additionally, you will provide support for Salesforce adoption and customer satisfaction.

Responsibilities

• Conduct business analysis to assess the current state of sales processes 
• Design and implement Salesforce solutions to enhance sales processes
• Collaborate with team members and stakeholders to obtain requirements and ensure alignment with project goals
• Provide support for Salesforce adoption and customer satisfaction

Requirements

• 3+ years of relevant work experience
• Proven expertise in business analysis, particularly in the assessment of sales processes
• Strong proficiency in Salesforce, with a track record of successful implementation and enhancement of solutions
• Demonstrated ability to collaborate effectively with team members and stakeholders to obtain and align requirements
• Experience supporting Salesforce adoption and ensuring customer satisfaction
• English fluency at a C1 level or higher

We offer

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7.000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP$15.000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home

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