ServiceNow Developer Job at RecruitTalent LLC., Baltimore, MD

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  • RecruitTalent LLC.
  • Baltimore, MD

Job Description

Tasks and Duties

  • Evaluate all aspects of the existing configuration/implementation of IT Service Management (ITSM) functionality.
  • Provide recommendations to enhance/mature the existing implementation of ITSM.
  • Design, configure and implement ITSM functionality to support organization requirements.
  • Provide recommendations for implementing new ITSM requirements.
  • Provide technical support to ITSM product owners and business stakeholders
  • Configure ITSM reports dashboards and portals for product owners and business stakeholders.
  • Evaluate and understand all ITSM roles and existing ServiceNow support groups.
  • Recommend and implement enhancements as appropriate.
  • Create/update/maintain ITSM catalog items and workflows.
  • Create/update/maintain ITSM lists and navigation pane.
  • Create/update/maintain ITSM tables and fields.
  • Create/update/maintain ITSM forms and views.
  • Provide development and recommendation for ServiceNow demand management as it relates to ITSM.
  • Make necessary configuration changes to ensure demand management works for ITSM.

ServiceNow Skills shall include the following:

  • Expertise and proficiency in the Now Create methodology.
  • Expertise with configuration and maturation of ITSM functionality.
  • Ability to Create/Update/Maintain Catalog Items and Workflows
  • Ability to Create/Update/Maintain Forms and Views
  • Ability to Create/Update/Maintain a List and Navigation Pane
  • Ability to Create/Update/Maintain Tables and Fields
  • Expertise in Instance Patch Management
  • Experience or knowledge with Automated Test Framework

Requirements:

  • Bachelors degree in IT or related field
  • CAD and ITSM certification

Job Tags

Full time,

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