Company Horizon Air
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our managerial teams set the strategies and operational plans to ensure the success of our company. Our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Supervisor Customer Service oversees the execution of running a safe, on-time and regulatory compliance operation at the departure gates by ensuring tools and equipment are available and working for employees to perform their job functions effectively at Horizon Air. As a people leader, the Supervisor Customer Service leads and establishes priorities for the team to assist with customer relations to ensure passenger service standards are maintained and exceeded.
Key Duties
Job-Specific Experience, Education & Skills
Required
Preferred
Airport SIDA Badge Requirements
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$66,560- $86,200 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Apply by 7:00 PM Pacific Time on 1/31/2024
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
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