Testing Technician Job at AppleOne, Raleigh, NC

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  • AppleOne
  • Raleigh, NC

Job Description

We are seeking a skilled Technology Technician to join our dynamic team. The ideal candidate will have a strong technical background and experience troubleshooting and resolving various technology-related issues.

Key Responsibilities:

Device Resetting: Accurately and efficiently reset devices to factory settings, ensuring data integrity and proper functioning.
Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network connectivity.
Customer Support: Provide excellent customer service by assisting users with technical inquiries and resolving their problems promptly.
Equipment Maintenance: Perform routine maintenance on technology equipment to ensure optimal performance.
Documentation: Maintain accurate records of device resets, troubleshooting procedures, and equipment maintenance.

Qualifications:

Technical certification or equivalent experience in computer technology or related field.
Strong understanding of various operating systems (Windows, macOS, iOS, Android).
Proven ability to troubleshoot and resolve technical issues effectively.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work,

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