Job Description
About This Role Your team BlackRock’s Telecommunication Expense Management (TEM) team plays a key role in keeping our people and offices connected and our costs controlled. The TEM team accomplishes this through the oversight of all aspects of BlackRock’s telecommunications expenses including quoting, provisioning, inventory, and vendor management for Data, Voice, and Mobility services globally.
This team is part of BlackRock’s Technology & Operations organization, which is responsible for the end-to-end management of BlackRock's operating and technology platforms. This includes providing services that impact the product and trade lifecycle, as well as enhancing the client and employee experiences. Technology and Operations is dedicated to operational excellence and managing risk to uphold the integrity of our platform.
Your role and impact The manager of the Telecom Expense Management team is responsible for data, voice, and mobility services, managing a budget exceeding $35 million. They handle invoice and expense management for all telecom vendors, ensuring timely payments to carriers and maintaining an accurate inventory of all services.
The manager collaborates with the Finance team to manage budget projections and adjustments throughout the fiscal year. They also partner with the Supplier Vendor Management team to negotiate contracts with all telecommunication carriers, including 37 global mobile carriers that require individual agreements.
Additionally, the manager oversees the partnership with Tangoe, our third-party Telecom Expense Management provider, ensuring they deliver their contractual services as negotiated and evaluating new Tangoe service offerings to leverage trends in the telecommunications space.
Your Responsibilities - Collaborate with senior management of TEM's key partners at BlackRock, including Networking, Unified Communications, Finance, SVM, Legal & Compliance, Mobile Engineering, Deskside, and Aladdin teams.
- Serve as a primary contact for more than 100 telecommunication partners, addressing customer concerns related to critical issues.
- Coordinate a distributed team of nine staff members situated in different locations, guiding them through day-to-day activities, projects, work distribution, objective setting, and career growth opportunities.
- Serve as the Global Service Owner of Mobility Services.
You have - A minimum of 7+ years of managerial experience in the telecommunications field.
- Excellent leadership, communication, and managerial skills.
- Skilled in operating within matrix structures, cultivating strong vendor partnerships, and communicating across all levels of an organization.
- Experience with automation, AI, and Copilot for metric reporting is preferred.
- Strong communication skills and proven ability to perform well under high-pressure situations.
- Detail-oriented mindset and ability to meet assertive deadlines for the delivery of telecom services.
For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including heath care, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn:
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our
privacy policy .
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Job Tags
Apprenticeship, Local area, Flexible hours, 1 day per week,